Inspired Care
Description
Description
Inspired Care for IF800 and IF1200 UAS Programs
Inspired Care extends support, repair discounts, maintenance benefits, training options, and mission-readiness protection for Inspired Flight aircraft. For law enforcement, fire rescue, emergency management, defense, utility, and critical infrastructure teams, Inspired Care helps protect mission aircraft, reduce downtime, and keep UAS programs operational when the aircraft matters most.
Protect Mission Aircraft
Inspired Care helps government and enterprise operators manage long-term aircraft readiness through defined support response times, repair discounts, maintenance options, and replacement aircraft benefits on higher tiers.
Reduce Downtime
For agencies that rely on drones for overwatch, mapping, inspections, search operations, and emergency response, downtime can create operational gaps. Inspired Care helps reduce the friction of repair and support workflows.
Build a Better UAS Program
Coverage pairs well with aircraft training, documented SOPs, maintenance planning, battery care, and pilot proficiency programs to help protect both equipment and mission capability.
Available for IF800 and IF1200 Aircraft
Use the Shopify product options above to select the appropriate aircraft and coverage tier for your UAS program.
Inspired Flight IF800 Tomcat
Medium-lift NDAA-compliant aircraft for public safety, inspection, mapping, and tactical drone operations.
View IF800 Tomcat
Inspired Flight IF1200 Heavy-Lift Hexacopter
Heavy-lift aircraft for large payloads, LiDAR, extended mission workflows, and specialized public safety or infrastructure operations.
View IF1200 Heavy-Lift HexacopterInspired Care Coverage Options
Inspired Care is structured in tiers. Foundation coverage is included with new aircraft purchases, while Starter, Pro, and Elite add increasing levels of support, discounts, maintenance, training, and downtime protection.
Foundation
Standard baseline coverage included with new aircraft purchases.
- Factory limited warranty
- Support hours during normal business hours
- 48-hour initial response time
- Standard queue priority
- Access to applicable Inspired Flight software resources where included
Starter
Basic paid coverage for teams that want faster response and repair savings.
- 24-hour initial response time
- Priority queue status
- 20% discount on qualifying repairs
- Prepaid ground shipping in the continental United States
- 10% discount on qualifying aircraft rentals during repairs
Pro
Strong coverage for agencies and enterprise teams that need responsive support and meaningful downtime protection.
- 2-hour initial response time
- High priority queue status
- 35% discount on qualifying repairs
- 25% discount on qualifying rentals
- Inspired Certify multipoint inspection and flight test
- Replacement aircraft discount after qualifying crash analysis
- Training benefits or discounts depending on plan year and configuration
Elite
Highest support tier for demanding operators who require minimal downtime and the strongest support pathway.
- 1-hour initial response time
- Highest priority queue status
- Elite Hotline during business hours
- Mission Critical Support by advance scheduling
- 50% discount on qualifying repairs
- Prepaid 2-day shipping in the continental United States
- One week rental benefit and discounted additional rental time
- Aircraft training benefit
- Replacement aircraft benefit subject to agreement terms
Compare Inspired Care Benefits
| Benefit | Foundation | Starter | Pro | Elite |
|---|---|---|---|---|
| Initial Response Time | 48 hours | 24 hours | 2 hours | 1 hour |
| Queue Priority | Standard | Priority | High Priority | Highest Priority |
| Repair Discount | Standard warranty terms | 20% off qualifying repairs | 35% off qualifying repairs | 50% off qualifying repairs |
| Shipping | Standard terms | Prepaid ground, continental U.S. | Prepaid ground, continental U.S. | Prepaid 2-day, continental U.S. |
| Aircraft Rental Discount During Repair | Not included | 10% off qualifying rentals | 25% off qualifying rentals | One week rental benefit; 50% off additional qualifying rental time |
| Inspired Certify Maintenance | Not included | Not included | Included where applicable | Included where applicable |
| Training Benefits | Not included | Training discount may apply in renewal years | Training benefit or discount depending on year and plan configuration | Training benefit or discount depending on year and plan configuration |
| Crash / Replacement Aircraft Benefit | Not included | Not included | Discounted replacement aircraft option subject to agreement terms | Strongest replacement aircraft benefit subject to agreement terms |
Coverage That Supports Operational Readiness
Inspired Care is not just a warranty add-on. For public agencies and critical infrastructure teams, it can become part of a broader readiness plan that protects aircraft availability, maintenance discipline, pilot proficiency, and mission continuity.
Law Enforcement
Helps protect aircraft used for overwatch, search operations, tactical support, accident reconstruction, crime scene documentation, and major incidents.
Fire & Emergency Management
Supports drone programs used for disaster response, flood documentation, fireground awareness, SAR support, storm damage, and emergency logistics.
Utilities & Infrastructure
Supports inspection teams that rely on aircraft for grid inspection, telecom sites, corridor mapping, asset documentation, and post-event damage assessment.
Defense & Security
Helps reduce downtime for aircraft supporting training, surveillance, perimeter assessment, geospatial workflows, and specialized payload operations.
Inspired Certify Multipoint Inspection
Pro and Elite coverage can include scheduled Inspired Certify maintenance, a multipoint inspection and flight test process designed to help keep aircraft ready for service.
- Aircraft deep clean
- Motor and airframe integrity inspection
- Arm and pivot pin inspection and adjustment
- Fastener check
- Internal inspection and quality control check
- FPV feed inspection
- Ground station controller and aircraft software updates
- Production flight test with maximum payload weight
- Log review and maintenance recommendations
How to Choose the Right Inspired Care Option
MAXSUR can help match the correct coverage level to your aircraft, mission tempo, internal maintenance capability, and acceptable downtime.
Confirm the Aircraft
Select whether coverage is for the IF800 or IF1200. Inspired Care is generally tracked per aircraft and aircraft serial number.
Estimate Mission Tempo
Consider flight frequency, payload value, operational importance, and whether downtime could affect public safety, inspection schedules, or response capability.
Evaluate Downtime Tolerance
Teams with low tolerance for downtime should consider higher support tiers with faster response, better queue priority, rental discounts, and stronger repair savings.
Account for Training
Higher-tier Inspired Care benefits may require certified training. MAXSUR can also support UAS training and program development for public safety and government users.
Plan Renewals
Coverage terms, lapse rules, and proof-of-airworthiness requirements should be planned before expiration to avoid gaps in service eligibility.
Build a Full Readiness Plan
Pair Inspired Care with spare parts, batteries, chargers, transport cases, SOPs, pilot training, and routine maintenance documentation.
Inspired Care Is Subject to the Official Service Agreement
This MAXSUR product page is a plain-language summary for purchasing and planning purposes. Actual coverage, exclusions, refund terms, crash coverage, training requirements, warranty limitations, response times, support availability, renewal rules, and replacement aircraft eligibility are governed by the official Inspired Flight service agreement and applicable warranty documents.
Third-party payloads, aftermarket accessories, custom mounts, misuse, crashes outside covered terms, gross negligence, intentional damage, data loss, and consequential damages may be excluded. MAXSUR can help review coverage options before quoting.
Build More Protection Around the Aircraft
Inspired Care helps protect the aircraft from a support and service standpoint. MAXSUR training, accessories, spare parts, batteries, and program support add another layer of practical readiness.
Drone & UAS Accessories
Explore batteries, chargers, payload accessories, integration kits, replacement parts, and field support equipment.
UAS Training & Program Support
Build pilot capability, maintenance discipline, operational SOPs, and mission confidence through MAXSUR UAS training.
IF800 Tomcat
View the medium-lift Inspired Flight aircraft supported by Inspired Care coverage options.
IF1200 Heavy-Lift Hexacopter
View the heavy-lift Inspired Flight aircraft supported by Inspired Care coverage options.
Inspired Care FAQ
What is Inspired Care?
Which aircraft are supported on this MAXSUR product page?
Is Foundation coverage included with new aircraft?
Does Inspired Care cover third-party payloads?
Does Inspired Care include training?
Can MAXSUR help select the right tier?
Need Help Selecting Inspired Care Coverage?
MAXSUR can help public safety, defense, utility, and critical infrastructure teams choose the right Inspired Care tier for IF800 and IF1200 aircraft, then pair coverage with training, accessories, and a practical UAS readiness plan.
