TEXAS DIR Surveillance Equipment
MAXSUR has been selected by the Texas Department of Information Resources to provide electronic surveillance products to Texas State agencies and local governments. Below are the full details of products such as body cameras that are covered under DIR contract and, the respective contract details.
Texas DIR-TSO-3460 - Products and Related Services for Surveillance, Security and Monitoring
Product Categories Offered and Quantity Pricing
Surveillance Equipment Catalog
For a complete list of MAXSUR products and services available under Texas DIR-TSO-3460 contract, please click here
Quantity Pricing
Eligible customers purchasing quantities more than 10 under this contract can benefit from additional savings. For an official quote and system consultation, please contact the MAXSUR team at 1-855-778-6565 M-F 9 to 5, or email us at ops@maxsur.com
* Please note, wireless video products do not have quantity pricing
| Quantities | Discount |
| 1-10 | 6% |
| 11-19 | 7% |
| 20-49 | 8% |
| 50-100 | 9% |
Ordering and Quote Information
To place an order under this contract or obtain an official price quote, please use the contact information below. For agencies making purchases of quantities of ten or more units, please ask about additional, quantity discounts.
| Toll Free | 1-855-778-6565 8am to 6pm M-F CST |
| Local | 1-512-778-5453 |
| Toll Free Fax | 1-855-343-4823 |
| Local Fax | 1-210-745-4647 |
| ops@maxsur.com | |
| Sales POC | Robert Strohmeier - Ext 6030 |
| Contract POC | Jake Lahmann - Ext 6002 |
| Reporting POC | Lori Penn - Ext 6028 |
Warranty and Return Policy
Warranty Period
Products offered by MAXSUR are provided with a one-year warranty. We guarantee the items to be free from defects in workmanship, materials and operation under normal use during the warranty period.
Warranty Exclusions
This warranty specifically excludes damages caused by misuse, abuse, alteration, dropping, water damage, external shorting, overvoltage, reverse polarity, static electricity damage, improper insertion of media cards or physical connectors, failure to properly mount the product and operation of the product without intended items.
Warranty Replacements and Non-Warranty Service
During the warranty period, MAXSUR will provide a replacement product or provide repair. For items not meeting warranty requirements or after the warranty period, MAXSUR will provide repair services at or below industry rates.
Logistics
MAXSUR will coordinate with the end user(s) of the products involving this contract to maximize a speedy and efficient method for warranty replacements.
Returns
MAXSUR provides a 90 day money back guarantee on purchases. If you are not fully satisfied with your purchase, please contact the MAXSUR team to arrange a return and refund. Items meeting the conditions of MAXSUR warranty exclusions or are in used, unsellable condition, restocking fees may apply.
Texas DIR Cooperative Contracts Program
Overview
When you purchase through DIR, you have the bulk buying power of the State of Texas on your side, which means that eligible customers can buy IT products and services at aggressive discounts without the need for a lengthy procurement process. All of our contracts comply with state purchasing requirements. CLICK HERE FOR COMPLETE OVERVIEW
Who Can Use This Contract
We serve a wide spectrum of customers including Texas state, county or local government offices, and public education entities of all sizes. To see if your organization qualifies, review our customer eligibility requirements. Customers outside the state of Texas may also use our Cooperative Contracts.
Texas DIR-TSO-3460 - Surveillance Equipment - Contract Copy
Please click here to obtain full copy of this contract.